1. Data We Collect
- Account data (email, login credentials)
- Submitted questions, queries, and briefs
- Generated outputs
- Payment metadata (processed via third-party providers)
- Technical logs (security, fraud prevention, system operation)
We do not store full payment card details.
2. How We Use Data
We use data to:
- Provide and operate the service
- Generate outputs
- Process payments and refunds
- Prevent fraud and abuse
- Provide customer support
- Comply with legal obligations
3. Data Sharing
We do not sell personal data.
We share data only with service providers necessary to operate CPApilot (e.g., hosting, AI processing, payment processing).
4. Data Retention
- Questions and outputs: retained while account is active
- Payment records: retained for legal/tax requirements (typically 7 years)
- Logs: typically retained up to 1 year
Users may request deletion subject to legal requirements.
5. Security
We use encryption, access controls, and managed infrastructure providers.
No system is fully secure, and we cannot guarantee absolute protection.
6. International Transfers
Data may be processed in the United States and other jurisdictions where our providers operate.
7. Cookies
We use essential cookies only for authentication and core functionality.
No third-party advertising or tracking cookies.
8. User Rights
Depending on jurisdiction, users may request:
- Access
- Correction
- Deletion
- Export of data
Contact: hello@cpapilot.io
Contact
CPApilot
Email: hello@cpapilot.io
Phone: +1 (281) 690-5555